Refund & Refill Policy
Last updated: [date]
[Placeholder — replace with your real policy before launch. This page is shown clearly before checkout and is one of the most important pages on the site for resolving disputes without a chargeback — be specific about windows, eligibility, and process.]
Refills
Eligible orders can be refilled from the Refill page within [30] days of completion, up to [2] times per order. Eligibility depends on the specific service — check your order's tracking page for its refill window.
Refunds
[Specify conditions — e.g. full refund if an order fails to start within X hours, partial refund for partially delivered orders outside the refill window, no refund once a service has been fully delivered as ordered.]
Before disputing a charge
Please contact support first — most issues are resolved faster this way than through a bank dispute, and disputes may result in account suspension.